Topic: 5/31/05 - ezboard network issues

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Topic: 5/31/05 - ezboard network issues

Unread postby pd Rydia » Wed Jun 01, 2005 2:52 pm

http://p079.ezboard.com/fezboardimportantannouncements.showMessage?topicID=504.topic

<small>Dear ezboard Family,

On Tuesday May 31 ezboard's systems were the victim of a very precise and malicious internet attack. This attack resulted in the loss of a significant amount of current and historical board postings and interrupted services across all systems. I deeply apologize for the inconvenience that this has caused and am here to give you the first of several in-depth updates.

At this time most board management services have been restored and our goal is to have post/reply repaired on Wednesday . We are working to restore board data from our back-up systems. This will take some time, and complete data restoration may not be possible, but it is what we are working towards. What we know now is that the attacker deleted current board and back-up data. We are taking the fastest route to restore data, but it may take up to 48 hours to get data back to approximately 9,000 boards. A more manual method requiring upwards of seven to ten days is required to restore data to the other boards that lost data. Regrettably we may not be able to restore data to all boards that lost data.

Second to restoring board data we are gathering information on how the attacker went about his or her business and what evidence was left behind. We are using this information to reduce the opportunity for future attackers as we build our new release. Should you hear or read anything about this attack we would love to know about it at legal@ezboard.com.

You should be aware that there is no evidence that personal information was touched. There was also no opportunity to see or download credit card information as ezboard does not keep credit card numbers on file.

Again, I apologize to you for any inconvenience caused as we value your participation on ezboard today and as we move towards an exciting - and more robust - version of the experience. We are working to restore your systems as fast as possible. Gold Board managers will be receiving information on GB subscription credits in the next few days.

We we keep you updated as the restoration progresses.

Sincerely,

Rob

Robert Labatt
CEO
ezboard, Inc.</small>
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<div style="text-align:center">"Pants are bad!!! We should wear pants only on our head you conformist bastard!!! Pants are the devils work!! Run freee!! And pantless!!!" -- Vulture</div></p>

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Re: Topic: 5/31/05 - ezboard network issues

Unread postby FF Fanatic 80 » Wed Jun 01, 2005 5:13 pm

Since this is already here, might as well reply.

This sucks. Muchly. =/ As has been stated several times on AIM



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